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Using the AI Assistant

The AI Assistant is a chat helper built into your admin panel. Ask it how to do something in QraOnline and it answers in plain language, without you leaving the page you're on.

Asking the AI Assistant for helpSample video

Placeholder. See how to open the chat, ask a how-to question, and jump straight to the right page.

Where to find it​

The assistant is available on every page of the admin panel, in two places:

  1. The floating chat button — a round button in the bottom-right corner of your screen. Click it to open the chat, click it again to close it.
  2. The Support panel — open Support from the sidebar, then switch to the QraOnline Assistant tab.

Both are the same conversation. Start a question in one and it's there in the other.

Asking a question​

  1. Open the assistant.
  2. Type your question in the box at the bottom.
  3. Press Enter, or click the send button. Use Shift+Enter if you want a new line without sending.
  4. The answer appears as a chat message, usually as short numbered steps.

What it's good at​

Ask it how to do anything in the admin panel. For example:

  • "How do I record a student payment?"
  • "How do I add a new teacher?"
  • "How do I connect Zoom for meetings?"
  • "How do I change my center's logo?"
  • "How do I create a new admin role?"

It's built on this documentation site, so its answers are the same instructions you'd find by browsing the docs yourself — it just saves you the trip.

It doesn't see your center's data

The assistant explains how QraOnline works. It can't tell you your actual unpaid balance or how many students you have. For real numbers, open the relevant page — for example Student Payments.

It can take you to the right page​

When your question is about a specific screen, a small Open this page → link appears under the answer. Click it and you land straight on that screen — no hunting through the sidebar.

You won't see the link on every answer. General "how does this work" questions that aren't about one particular page won't have one, and that's normal.

It remembers the conversation​

You can ask follow-up questions without repeating yourself. "How do I add a student?" then "and how do I import a whole list?" works fine.

Your chat stays put if you reload the page. Closing the browser tab clears it, and opening a new tab starts a fresh conversation.

Common questions​

Can my teachers and students use it? Not yet. The assistant is currently available to admins only.

The chat button isn't there. The assistant is hidden when your center's subscription isn't active. See Paying for Your Subscription.

It says it couldn't answer, or took too long. Wait a moment and ask again, or reword the question. If it keeps failing, contact support — it's on our side, not something wrong with your question.

Can I send it a screenshot or a file? No. Messages are text only.